It has been doing this for about a year now, but seems to be getting more frequent. I thought for sure it was the motor and replaced it. Just remove copper wire from insulation, connect tube to turkey baster filled with hot water, insert the hollowed tube into the water line until it stops against the ice, and slowly force hot water from baster. The ice dispenser is not working. Two weeks old. This morning I used a hollow piece of wire insulation taped to the end of turkey baster filled with hot water to thaw the ice blockage in the water line. Used the hair dryer method to thaw the water line until this past year when the internal plastic plastic parts started warping. Ice Maker Stripper for GE PSS26MSRASS Refrigerator. Haven’t figured anyway around this except I make sure the flapper always us closed. It worked for a day the started turning on and off continuously. I have a Kenmore side by side dispenser refrigerator. Mild or mold? The coupler is going to be specific to the tubing size. John, gotcha! the model # is gss25wgpe bb and the serial is tf244881. I have only been able to find a wiring schematic for the main board—no luck so far for the dispenser. Hi, i have a kenmore side by side and the water dispenser is not working but i remove the pur filter and it work, i replace the filter with a new one and still not working when the filter is in, only works without the filter. The problem was due to the amount of mold & crud that had accumulated on the solenoid plunger next to/ or in back of the control board. It appears to run up and inside the fridge. 4. The ice maker works but does not dispense ice. Last year I fixed the wire under my refrigerator using your advice it was quick and easy and save me a lot of money. The valve requires at least 20 psi to function properly. The ice maker works but does not dispense ice. Seems possessed. I was quoted an insanely high number to have a serviceman come and fix it for me but I was able to do it myself! Pulled the electric plug out/in. Genuine product manufactured by GE. The refrigerator will start running nonstop (in a defrost cycle I believe) the temperature in both the freezer and refrigerator will steadily rise. After about 20 minutes I tested the water…..no good. Why is that? It appears to be sticking. hose to ice cube trays pulled it`s self to back of fridge, ice dispenser auger might have done this, can I just pull the hose back out to the trays. Water stopped, then ice, got new filter again Glad you got things resolved and thanks for the kudos. I had hoped for the ‘easy’ solution, the faulty electrical connection, but along the bottom of my fridge is only the water line, no electric. I bought a GE water filter for my refrigeration and it did not make ice. I’ll never buy another GE appliance, though…in addition to the 5 repairs on the fridge, my GE dryer, washer, dishwasher, and even *cooktop* have all also needed repairs. It was a poor design from the factory. Thanks to your video I was able to figure out that it was due to the corroded connection at the bottom of the fridge (freezer side). It could be too high. Your email address will not be published. 627,822 . Any help would be appreciated, They have a 365 day return policy in the event that this does not solve your problem. My blog site is in the very same niche I’d start here. I cleaned all the mold & crud, applied oil to the plunger. Low Water Pressure. Since we are leaving on vacation, I did not want to leave a leaky puddle, so called a certified technician. Still no go. If you have the GE GSH25SGPASS fridge, it is most likely the heating element on the bottom of the ice tray. Are you sure you are doing it correctly? Put the light on and it worked!!! It is worth trying to replace the control board. It was happening maybe once a day, but increasing. Looked at the line in front behind the removable panel and looked OK. GE Model GSHL5MGXBELS Refirgerator (approx 5 yrs old). I have literally never seen a “good” GE refrigerator! We have a similar model GE. THANKS FOR ANY INFO YOU CAN GIVE, My ice maker dispenses water and crushed ice it dispenses crushed ice even when its set for cubed ice help. Your appliance may differ depending on the manufacturer and model. I have read through several of the fix it solutions. Right, because guns are funny and should be played with and kids should get this idea from adults so they can see how not serious guns are. Once the ice was removed, the solenoid moved easily and the problem was resolved. on the GSH25SGPASS the flapper door rubber can get disfigured and not close complely which lets cold air pour directly on to the dispenser tube, contributing to the freezing problem. Bad dispenser switch. It took some phone calls but they finally send me shelves for a GE PROFILE> What idiots to make shelves that are too small. If you have a filter you may want to change that now too. I hold the for 3 secs, the alarm will go off and then I have to press again for the light to go off. Any other ideas short of replacing the door are appreciated. still had a water leak after they fixed the hook-up at the bottom of the waterline at the bottom but a little plumbers tape fixed that…too lazy to call them back a 4th time! Surprisingly it worked! I have a GE Profile, and I can’t seem to get the light and alarm to stay It takes FOREVER for the ice to come out although it seems to be trying . The ice and water will continue to eject out of door after glass removal. Our water lines go from the water supply, up to the filter, then back out again and over to the ice machine. Put the tube in a bucket and push the water dispenser release. We have more than a quart of water flowing after releasing the paddle. I LOVE YOU, Handyguys. Reply. NEW BULB DID NOT WORK. I would also look at your house water pressure. AMAZING! The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. when does it go thru defrost cycle? You should only get a trickle. I leave my light bulb in the dispenser lit all the time and water stays working. I feel like wonder woman right now! Check Out: GE Refrigerator Water Dispenser not working [Troubleshooting] How to clean the Frigidaire Refrigerator water line? Need a best guess solution. I think that you have hit the nail on its head. Kenmore 50049 25 cu. Does any aspect of the dispenser work such as the water, ice, light, etc.? I noticed that when pushing on the ice or water button the light would dim. That should do it. Help. and just pulled the hose 2: and back. I took the cover off the bottom of refrig. You could maybe replace the door but that can be very expensive. Need help! I turned it down to 2 again and this worked for a while, then eventually it stopped working for good. That’s why the plumbing system needs to be drained periodically so that the air chambers can be replenished with air. how can I keep the hose from moving ? Hi handy guys. Learn how your comment data is processed. You can force the defrost element ON to test; this is most likely NOT a GE recommended test, but it does work on this unit. In addition, check the dispenser actuator pin to ensure that it moves freely. I’m a middle aged woman and was able to fix that by following your video on how to replace the water tank. They are close to being too short and now the flap to the ice maker won’t open to dispense ice, as if it’s stuck. Reply. Most refrigerator manufacturers (Whirlpool, GE, Hotpoint, Frigidaire, Electrolux, LG, Samsung, KitchenAid, etc..) offer refrigerators with built-in water filters. Nor does it get in the way when making repairs to the water and ice control panel. We went to change our water filter, which we’ve done before with no problems, and immediately the water dispenser stopped working. We closed the door and everything is working fine except our ice maker is no longer making ice. Disconnect this coupler and see if you have water coming out. We are vigilant and release the ice, and manually close the door, however, frost forms in the doorway overnight and this results in crushed ice when we want to receive ice cubes. What is the problem? My ice cubes smell bad or taste bad. If the door switch fails, the dispenser will not turn on. Thanks, Greg. How can I replace this tube. The ice maker was overflowing and water was everywhere. I figure its been so long now GE would tell me to take a hike and say its past warentee. Just before ice stopped, it delivered crushed, with ice button on. I used tape to connect the tube to a water squeeze bottle. How hard is that part to install and what do I call it when I call GE to order it? Recently I put the hair dryer in the space where the actual dispenser is located and left it in there wedged for about 10 minutes. Bad electrical connection to the dispenser. Sounds as if the air risers in your plumbing system are filled with water. We have good water flow after discovering water was shut off and replacing old filter. Enter the model of your fridge. thank you so much! What could this be?? Where else can I look for it? In less than a minute the dispenser was working. Checked for water leaks and found none. AIR IN WATER SUPPLY LINES. It was driving me crazy. I have a similar issue as Sandy above with a GE Profile side by side in that while getting water from the door it starts rattling like hoses banging on the wall behind the unit and water slows to maybe 1/3 flow and then may eventually stop. I have water leaking on the floor now, and the water dispenser has been frozen over a year. What is the part called , where to get a new one, and how to take apart the front Last night I fixed one more water and ice dispenser problem that has driven the kids crazy. I put the old one on and the ice maker made a lot of ice. Put filter in, still no ice or water and when removing filter it has so much pressure against it that it scared me to pieces!!! Anyway, I changed the filter to a GE factory filter. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. JD – Something is probably frozen. Thankyou. Just to add to my original posts, the “clicky-clicky” you mention sounds fine. Problem solved. I’d start by checking the dispenser switch that it still has good return spring operation. The only thing I can even find about this is the cloudy cubes is too little ice is used so need the GE replacement part WR49X10103 which is curve instead of flat. I read several Boards online, and here’s is what I did, and how it was fixed, my case. My ge profile side by side makes ice well and the water is working. Sharing my experience in case it helps someone else. I can’t believe that GE didn’t recall this product and fix it. I think it needs cleaned or lubricated. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. Now my water filter is acting up even though we replaced it not too long ago. I was wondering if I could get your expert advice as well. The water flow from my dispenser is slow. Water and ice maker works. Have same problem on my GE side by side fridge. Any suggestions. After cutting off the water supply, the refrigerator and freezer both began cooling again! I get water now, as the repair people who fixed my “flapper” put in a heater in my door dispenser and I make ice! It took 3 or 4 minor adjustments before I got the valve set to a pressure that wouldn’t jackhammer, but also didn’t cause a noticeable slowness in the water coming out of the dispenser. The same issue continued. I do not know the answer to … Then I popped around on the Internet, and used the following solutions recommended by various people (THANK YOU!!!!). I haven’t tried the repair yet, but it sounds plausible and he sounds knowledgable. Thank you in advance! By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. If you cannot get a finger under the bezel, try a plastic spatula, plastic putty knife, auto body trim tools, or believe it or not a guitar pick. But still check out our video! As time goes by, your other plumbing appliances (washing machine, dishwasher, water heater, faucets, etc.) We tried putting the old filter back in, but it doesn’t work now either. How to inspect a refrigerator water dispenser actuator: Unplug your appliance and turn off the water supply to the refrigerator. First: I “warmed up” the freezer section by changing the setting from 5 to 4. In the issue in the whirlpool video the unit would not cool when the light bulb was installed. Otherwise, you can leave the freezer door for a spell to warm it up and see what happens. 7 possible causes and potential solutions . Just cleaned it and reinforced it with more electrical tape and it now dispenses! The valve requires at least 20 psi to function properly. Fingers crossed. Also the door open indicator stay lite for about 25 seconds after the door is closed during which time I can’t request water. I would think just a regular kitchen/bath cleaner that has bleach in it would be fine for cleaning that area and killing mold. You need to install the GE heater element. It worked AWESOME for about 3 weeks. The handyman/plumber is a good guy, but he did not know anything about refrigerators, and so after he left things got worse. I viewed the podcast and it was very informative. Thanks. Not sure, try asking over at http://www.repairclinic.com/, The “black square thing” I imagine you mean the bezel around the unit in the door. The door switch “closes” when the refrigerator door is shut, it can … It looks exactly like this model. I would suspect the water inlet valve; it controls the water flow into the freezer/icemaker, etc. Look for a new dispenser mechanism. The ice maker works fine but the flap will not close after dispensing ice. It works well, I was sent one for testing (full disclosure) and I have used it successfully on freezers prior to installing the heating kit. This year my water wouldn’t work but all the electronics for working and the ice so I tried your method of the hairdryer. Hi, my water was not dispensing from my fridge for a few weeks unit I decided to do something about it. I have seen some designs that just used a large coil of supply line in the fridge behind the bottom drawer. We use cookies to give you the best possible experience on our website. I used part number AP5951411 as listed above, already had a new filter on hand. (It's a GE refrigerator.) I’m guessing you mean this thing; http://www.appliancepartspros.com/ge-trim-recs-bk-wr38x10314-ap3206652.html. The ice maker is working fine. Thanks for the reply – I will need some help to get the fridge pulled out from a tight compartment so I can find the model number and check the line in the back. Somewhere along that line, between the fridge and the main water pipe, could be an inline filter. A knocking noise in the middle of the is driving us nuts. The ice maker not only dispenses ice, it is still making it too. It does produce ice cubes but we don’t get much. Hi John, I recently encountered a situation on my GE refrigerator side-by-side not dispensing water, but still making ice cubes. The most common reasons for ice maker problems are: Pause feature enabled; Water line malfunction or setting; Clogged filter I just fixed our freezer. Mine freezes all the time. There are various posts around the internet dealing with this issue so consult google. It isn’t one we have dealt with before. After holding the freezer door open and messing with the door switch (little lever that depresses when the door is shut) while messing with the dispenser, the dispenser will sometimes work. My refrigerator is running, but it is not cool or cool enough. I used part number AP5951411 as listed above, already had a new filter on hand. By the next time or two, right there where the water comes into the mould we are frozen tight again and I have to remove that ice in that delivery tube. In some cases, the defrost cycle can cause=e the line to freeze because it does not have adequate insulation in the door. Andy, My problem is not with water not dispensing it is with the flow of water not always stopping. Sure enough it worked! Replacing the part was very easy, I don't think it took more than 20 minutes. Several years ago, we came home to a flooded kitchen. Check that first. Nothing happens. Other than the ice maker noise the unit works fine. (water not dispensing). If this heating element is faulty, the ice will be very difficult to push out. Could this be an electronic issue? My problem is the same as a couple above had. I have a side by side G.E fridge When u try to despense water with the light bulb in no can do.So took it out and works good for a while and the works some what but not good any ideas why this is happening. After cutting out the connector and rewiring, everything works! With all these suggestions, what should we do first? it just doesn't seem likely the line would actually be clogged. What could be the cause of the refrigerator water dispenser not working after a filter change? Step 3: Ensure that the control board of the water dispenser is not faulty. Replaced filter to no avail, though new filter did immediately fill with water. That connection is corroded and the plastic connector needs to be removed and replaced. Is there a better insulated line available out there. However, when they fail they can stick in the open position and not spring shut as they should. Ira. Electrical power applied TO the solenoid pushes the flapper closed. Purchased a new GE Refrigerator with Water and Ice cube dispenser . Thanks. What could be the problem? The reservoir tank or tubing has not filled yet. I just want to unplug it. You should be able to drain a cup of water down the hole. I just had a handyman here to fix the water leaking problem, where we have a recurring puddle on the floor. A lightning stroke and it blew out the main circuit board which looks just like a motherboard in a desktop computer. Maybe you should just resolve yourself to this solution http://amzn.to/2ouARP2. Watched your video – the light still works in the door – – water/ ice is working. Get the model number then google it plus the words ‘change filter’ or just filter. Thanks very much in advance. BOB. Water and ice dispenser and night light stopped working. If there is 120V then the water inlet valve has to be replaced. Any ideas on how we might fix this without the expense of a GE service call? It is purely decorative and is not attached to the control panel or any of the other components. When there is no filter, or it is clogged, the ice maker does not get water. My icemaker doesn’t make ice. I scheduled a GE Repair call. The original solution was to wait overnight and hope my water and ice dispenser problems went away. Since Electrolux bought GE appliances, I don’t know if this policy is still in effect. It dispenses crushed ice only. My water dispenser is not working, dispenser is not getting water. Here is a new one. Genius!! I have a GE GSS22JETACC which I already have replaced the water inlet valve last month. The panel at the top in the refrig is out except a blinking “HRS” code. View All Refrigerator Switches. Watching this video was as if someone was describing MY fridge! I have a 2009 GE Profile side by side fridge. I’ve noticed that if I run the water at the kitchen sink for a few seconds, the fridge water dispenser will start working again. This is a replacement due to faulty doors on new one purchased in 2001, replaced in 2007. Flushed out gallons of water and still get traces on green imbedded in the ice cubes. Ice came out ok. Now nothing works. This just happened about an hour ago. 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Refrig is out except a blinking “ HRS ” code remove the lines and clean them perhaps is worth to... Dispenser arm very slowly and gently clean the Frigidaire refrigerator water line and to let know...