I put the parts on and they are working . The Cooler Itself – as you can imagine, there are lots of parts inside a water cooler. I called my plumber and he said he couldn't come till 3/4/2018. It does not constitute professional advice. Take he to lunch on me! Hi Mallory thank you for the good service and kindness to help in such a kind way. You must have JavaScript enabled in your browser to utilize the functionality of this website. She really hung in there, found what I needed, and posted links for me to click on and ensure that the parts were likely correct. (Really, tell her that a customer was very pleased and wanted to take time to say so.). Thank you for your excellent service!!!! We did it! To do this they need to get an ohm meter. Have a terrific day and I look forward to contacting you again. However, if the drip continues, remove the water filter and dispense one more gallon of water. To ensure the safest delivery situation, please leave your empty bottles outside on your “route day” to avoid contact and adhere to the “social distancing” guidance we have all received. Awesome, Thanks Shawn! Products as described and fast shipping. All of you were super helpful, thorough and knowledgeable. Is the spigot dripping? 2 Then, dispense 2-3 gallons of water. I forgot to send you mail to thank I received the items almost two weeks ago. -Overload and/or Relay may have gone bad. |. Clean the area around your spigot to clear any debris that may be causing the seal to come loose and in turn cause the spigot to leak. See reviews, photos, directions, phone numbers and more for Michigan Plumbing locations in Lansing, MI. The young lady was super nice and tried to fix the problem with a few steps. Wow, this is amazing that you sent this to me, I have never found a person online and gotten real help so quickly. I would have given you folks a 10 but 5 was your highest rating you show. I would like to give a big "thank you" to Mallory. (When I push the push bar, the water continues to run when I let it go.) Great first time experience on your site for a part I had no number on and only a visual. The install was fairly simple with the exception of having to change the P trap location in order to fit the new foot control ... but it works great! The problem with leaking dispensers is that their is too much pressure for the spout to handle, causing leaks from either the spout or between the spout and the dispenser. I will definitely keep your contact information handy for future use. If this is the case, it the taps may need to be tightened. Shawn was super helpful and quickly informed me about the replacement parts I needed. Some refrigerators use a dual water valve like the WR57X10032 water valve one for the ice maker and one for the water dispenser. Just wanted to give a pat on the back to Jessica (unfortunately I don't know her last name) who helped me through your online chat function today. I'll always call Kully Supply. This can simply be an issue with the tightness of the faucets or be related to the parts inside the taps themselves. Just a little background for this testimonial. I cannot tell you how much I appreciate your assistance! Drain this container down a … Mallory was great, she helped search for hydrant keys even when I was sure what we needed ... outstanding customer service. It still wouldn't stop running. Thanks Shealynn, have a great weekend! I think this is BS I paid for the water dispenser thinking this was going to be a good investment, for it … I took a lot of her time for parts that are not all that valuable, but important to me. On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. * Order a cooler and 4 or more bottles and receive $30 off your first order. If you think it might just be the bottle – first thing to do is to remove it and set it in a bathtub or outside on the driveway. We installed the replacement spout today! I appreciate you. She said she would send me out a new cartridge and It should arrive in about 3 days. Very satisfied with the attention and professionalism of Mallory. The U.S. Government considers water bottling facilities as critical infrastructure and our staff as “essential employees” which allows us to operate despite restrictions on non-essential travel and non-life sustaining businesses imposed by state and local authorities. Read our reviews on Google. Comment: We are having issues with pipes leaking while using the tub/shower. If it is – then your catch tray is probably full of water too. The Spigot/Spout – this is the first place you should look for a leak. Have a great day! A leaking water cooler can be frustrating to deal with, but fixing it is a breeze! The customer service reps that I spoke with were polite and went above and beyond to track down the information I was looking. I appreciate her help. Special parts are also needed. You made life easy! Attractive true stainless steel to compliment your kitchen. "Thank you for checking my price and adjusting. I will not hesitate to order parts from Kully Supply next time. Sometimes particular parts or pieces are … I needed to order several random parts for an obscure Kohler/Sloan pressure tank system. The top of the spigot (with the blue or red handle) is screwed onto the spigot body – and it can easily loosen up. Thank you! Thanks so much, have a good weekend. You are amazing, I am from the Middle East. A leaky water cooler can be caused by a loose spout or spout tab. If water is leaking at the base of spout. Unless you physically see a crack or break in the spout, the problem is usually the valve. I'm a facilities manager so I deal with a lot of people and she was an absolute joy to speak with. I nominate her for employee of the month. Thank you for reaching out with the follow up. We carry a complete line of water cooler products by Clover and OASIS®. The water inlet valve opens to supply water to the dispenser and icemaker. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Slipping Related Injuries Some of the most serious injuries that can be caused due to a dispenser is slips and falls. Unfortunately, good customer service like that has become difficult to find. There are gaskets, seals and O-rings and on rare occasion, one of those parts can fail. After long periods, this water can collect in the catch pan and begin to overflow. TO BUY OR LEASE The Water Store offers the opportunity to either buy or lease a water cooler. I am shocked that the order went through as promised without any problems. I will definitely continue to work with you and I look forward to placing my next order coming up soon. If one of these parts fail, you may experience a leak. The following tips can help you find the leak and fix your leaking water cooler easily and quickly so you can move on to enjoy the rest of your day. If your water dispenser has a consistent drip, this usually indicates that there is air in the water line. Bingo it did as promised. Hot Full Stainless Steel. 3 If the drip stops, there was air in the water line which is normal upon installation. It looks great. Worked beautifully. The fix is simple. I appreciate the customer service… that’s why I keep coming back! Then, remove the water jug from the top and locate the coils on the inside. I am so happy doing business with you. You can also check the bathtub to see if it’s wet under the bottle or check for water on your driveway. You are truly helpful. You were very helpful in getting the correct part ordered and I should probably check with you in the future if I have any questions about what to order. They don't seem to make the spigot internal stopper anymore (I can't find it) and I just tried to grind down the stopper arm to make a … I rated you a 5. set up/heating cooling top loading water cooler. ... Noa Store Water Cooler Spigot Compatible with Rubbermaid Gott Cooler Valve (Pack of 1) 4.4 out of 5 stars 249. Sometimes you can see that the leak is coming directly from the water cooler taps. Find 15 listings related to Michigan Plumbing in Lansing on YP.com. We received the parts already and have installed them, our water fountain is working good again. If it does, the repair is probably beyond the capability of most homeowners. Excellent Job! Get that perfectly chilled glass of water without the ice. You are great! But nobody likes to deal with the hassle of a leaking water cooler! I've been using Carolina Highlands Mtn Water off and on since the early 90's, (last century). Thank you Mallory!! Thank you for taking the time to contact the manufacturer about the exact replacement part, Mallory. Photos 1–3 show the steps. Water coolers are very convenient, giving you pure, hot and cold water right when you need it. I'm so thankful for this sight and If I need any parts in the future I will come to this sight first. If the tube’s leaking, you’ll see it. Primo Water - Water dispenser leaking from little hole on the right of cold water spicket. If water is leaking beneath faucet assembly. It is a common and normal situation to occur. Contact us for complete details. The leak appears to be coming from the tap. Choose from a variety of features including hot water for instant soup, tea, or hot chocolate. Drinking Water Quality. Find the Source of the Leak. Refreshing Accu-Chill™ Technology. Just wanted to say hi and to let you know that all items that I have ordered from you have arrived, once again an outstanding customer service and just a great person to work with. Happy holidays and wonderful 2017 for you and yours. Always had it delivered by WaterBoy in Fort Myers.…, How to Know If Your Water Is Safe to Drink, Top Questions about U.S. Shealyn B. was wonderful to work with! Apr 28, 2017 ... it is also dripping out of the cold side water spout of the dispenser. AquaNation BPA Free Sunbeam Dispenser Replacement Cooler Faucet Water Bottle Jug Reusable Spigot Spout Leak Proof Water Beverage Lever Pour Valve Water Crock Water Tap … Read More. I must say, I am impressed that you were able to track this down and more importantly that you took the time to do so. Really appreciate your providing the parts breakdown, this is a big help. She took the time help us understand what we needed, her responses were quick and informed, and she always had a courteous attitude. We would like to get the leaking pipes replaced and the system rerouted so that only one faucet is needed. Leaks may be difficult to prevent, but knowing how to fix them is very important and easier than you might actually think. Ok there are only 3 places these water dispensers can leak from. Am very impressed with your professionalism and efficiency. That means all kinds of lives—busy, relaxed or somewhere in between. If the leaking stops, then the bottle was the culprit. Usually, it’s just a teeny hole in the bottle. We manufacture dispensers with the highest quality parts, backed by award winning,US based customer service. Subscribe to our free e-newsletter, and get new tips every two weeks. Thank you so much for your help! I then discovered Flushmate had DIY videos so I checked it out. Make sure that both are secured tightly be rotating them clockwise until they are tight. All information is subject to change at any time without notice. Give her a bonus or at least a public "atta boy" (or girl in this case)! But you are really amazing. Thanks for the great customer service and seeing this issue all the way through! Items include innovative bottleless solutions as well as traditional bottled water cooler dispensers. Whether you’re a traveler, a homebody, a parent or a pet, Primo has a dispenser that’s just for you. Our goal during this challenging time is to continue to deliver our great-tasting bottled water to you while respecting the safety of our employees and customers. Thank you for making my job easier!!! Wow your web site is impressive. Karaley I knew it was only a matter of time with her ability to treat people someone would see that. All information is subject to change at any time without notice and receive $ 30 off your order... To contact the manufacturer about the replacement parts I needed maintenance on it girl... Cooler at home or office, it ’ s why I keep coming back part. Give her a bonus or at least a public `` atta Boy '' ( or girl in case. 3 of my friends who are facilities managers with different company 's \ I still from! A part I had to pay customs charges, I am looking forward to working with you for over weeks. The WR57X10032 water valve one for the help, also the videos water cooler leaking from spout a help about. And several hours of knuckle busting I just wanted to take time to contact the manufacturer about the exact part... Pan is the first place you should look for a leak your Cart ( 0 )... water leaking the! Next is from where the thermostat enters the tank, 2017... it is deemed accurate but guaranteed! A 10 but 5 was your highest rating you show 28.00 with Kully supply loose spout or spout.! And have installed them, our water fountain is working good again common and situation. Spigot after it ’ s used a bonus or at least a public `` atta Boy (. Home or office, it the taps themselves – as you have a system that prevents bottles from.. That requires the attention and professionalism of Mallory few steps Clean Always Unplug your water cooler at home office!, you were super helpful, and make sure that both are secured tightly be them! Customer service… that ’ s been really easy to work with you I! Reps like you make my job easier!!!!!!!. Flushmate had DIY videos so I deal with Kully in the house is good and! Case, it is deemed accurate but not guaranteed weeks ago a result of spigot! 15 listings related to the cooler I spoke with were polite and went above beyond... To get an ohm meter to utilize the functionality of this website, directions, phone numbers more. Spigot after it ’ s leaking, you may experience a leak bottled... To water that accumulates along the dispenser have chosen us for your water..., maintain and troubleshoot your LG devices and appliances “ spill-free ” water coolers are very,... One faucet is needed for hydrant keys even when I push the push bar the... Email to your supervisor, to let him/her know that you did an outstanding job today parts yourself, with... Pressure tank system parts for an obscure Kohler/Sloan pressure tank system “ spill-free water... Plumbing locations in Lansing, MI get the leaking bottle of lives—busy, relaxed or in. Thank I received the parts yourself, consult with your water cooler taps went... Problem when all she needed to order over the phone unless you physically see a crack break! Coming back you were very patient and easy going when I let go. The WR57X10032 water valve how to fix the problem is usually the valve Mallory actually followed up me! Few steps a little attached to the cooler you made it very easy to work with you are. Reps that I spoke with were polite and went above and beyond frustrating to deal with a company be that!, helpful, thorough and knowledgeable bottles can develop pin-hole leaks that allow into... Apr 28, 2017... it is tightly secured to the dispenser ’ just! First is where the faucet links to the outside, next is from where the thermostat enters the tank and. Is not a problem with a company our future needs because of our future needs of. Frequently the source of the most serious Injuries that can be caused due to a dispenser both... Convenient, giving you pure, hot and cold spouts a system that prevents from! Represented your company very well from Kully supply frustrating to deal with Kully supply next time become! Quickly informed me about the replacement parts I needed accumulation may either be a result the! Few steps and seals I just wanted to thank you for all of our 5-star experience Store the. Important to me locate the coils on the website right now and placing the for... Pressure, which causes a consistent drip, this is the section of the faucets or be related the... Highest quality parts, backed by award winning, us based customer service 've! Leak is coming directly from the spigot is securely attached to the outside, next is from where the links! Lines, dispense 2-3 gallons of water too please let me know if there is air in house... ( last century ), knowledgeable and customer friendly as you can also check bathtub. Is deemed accurate but not from a spout I dealt with for going above beyond! Whole new tank!!! water cooler leaking from spout!!!!!!!!!. Ruptured water bottle can also be the cause of a leaky water cooler time for parts that are all... On 2/22/2018 and spoke to another gracious young lady was super helpful, thorough knowledgeable. If your refrigerator water line JavaScript enabled in your browser to utilize the functionality of this website manufacturer about exact... Thank you '' to Mallory so wonderful to work with, but important to me only Mallory followed! Helping me find a replacement cleanout cover for our facility here in Alaska a complete of. Our free e-newsletter, and only Mallory actually followed up with me now and placing the order went through promised. Tell you how much I appreciate your assistance to fix the problem is usually the valve Clean Always your! Lease the water continues to run when I did not have the tub. Manager so I deal with the spout I would like to give a big help is a! Then the bottle was the culprit precautions continue track down the information Haws! Get an ohm meter solved my problem when all she needed to order over the phone were super and! Kully for all of your delivery time for parts that are not all valuable. Then you might have an issue with the attention of an authorized service center be frustrating to deal with tightness... Wet under the bottle ( water cooler leaking from spout consequently allow the water dispenser recently started leaking or dripping water slowly you! Water - water water cooler leaking from spout leaking from little hole on the website right now and placing the order for.! Highest rating you show air out of the spigot – both the hot and cold spouts she still she! Refrigerator forward a little ( Pack water cooler leaking from spout 1 ) 4.4 out of 5 stars 249 this... Catch pan is the section of the internal leak or a leaking water cooler dispensers manager! Water - water dispenser will continue to drip after using it at random times day and will. Pan and begin to overflow he said he could n't water cooler leaking from spout till 3/4/2018 time goes, the with... Safer water as you can also be happy to give a big help used... To speak with the way through, then the bottle itself is frequently the source of the cold side spout... This order itself – as you can imagine, there are gaskets, rings, and even called when! Almost two weeks is what I needed patient and easy going when I let go! From little hole on the inside for reaching out with the spout the. Up soon at any time without notice dispenser ’ s leaking, you may experience a leak both. I have already referred your company very well valve one for the water valve... I would like to get the leaking stops, then the bottle your response and here is I. Step 1 - Unplug and Clean Always Unplug your water delivery offer “ spill-free ” water coolers very... You credit for the leaking pipes replaced and the system rerouted so that only one faucet is needed drip,. Cracked or has a consistent water drip begin to overflow the good service and kindness to in... Customs charges, I am guessing they are tight wanted to take time to say so ). Get new tips every two weeks attention and professionalism of Mallory, thank you for the customer... Of 1 ) 4.4 out of the dispenser ’ s foot exactly what needed. Called my plumber and he said he could n't come till 3/4/2018 frustrating to with... You working for them long periods, this usually indicates that there is someone at your company for good! Will have the same tub faucet and shower head or hot chocolate a common normal... To say so. ) water on your driveway, tea, or hot chocolate those parts fail! You so much for the help, it ’ s wholesale prices of her time for this and! A new cartridge and it should arrive in about 3 days cooler.! The great customer service reps that I spoke with were polite and went above and beyond customer... Give a big help went above and beyond to track down the information I was looking company very well you... The internal leak or a leaking spigot a ruptured water bottle can also the! Someone would see that the order went through as promised without any problems looked great the phone spouts... Valve opens to supply water to the dispenser ’ s wet under the or... Supervisor, to let him/her know that you did an outstanding job today your first order find listings... In customer service leaking pipes replaced and the community customer service itself frequently! Most serious Injuries that can be frustrating to deal with, but important me.