},regular_priced_only: false, text: "#000000" collection_includes: "promo_nothing-over-15-badge-for-plus" calculate_price: true, include: { discount: new PercentageDiscount(0),message: "Up To 80% Off", }, All original tags must be attached & accompanied by a valid receipt. Merchandise must not be washed, worn or damaged. },regular_priced_only: false, include: { include: { Courtesy Charlotte Russe Shwanika Narayan. text: "#ffffff" Items under these promotions are eligible for a full refund if both items are returned by mail or in-store (regular priced item and discounted item). }), },regular_priced_only: false, It is when issuing you your refund that $6.99 is deducted as the cost of returns. colors: { }), About Charlotte Russe. background: "#fdcde8", include: { Signature labels such as Blu Chic and Refuge give this company an edge over others. },regular_priced_only: false, colors: { }, type: "Buy 1 Get 2 Free", type: "$15 Markdown", }), }), collection_includes: "cr-deals_-13" discount: new PriceDiscount(15),message: "Up To 80% Off", To make returns by mail, you can make use of the pre-paid returns label, and not worry about the cost of return at that point. display_messaging: true, discount: new PriceDiscount(20),message: "Super Deal", new DiscountItems({ discount: new PercentageDiscount(0),message: "Up To 80% Off", }), type: "CR Deals - $39.50", colors: { background: "#fdcde8", }, If you receive a damaged or defective item in your order, please reach out to our Customer Service team at cs@charlotterusse.com and include a photo of the item. include: { text: "#ffffff" If it doesn't fit, we offer Easy Returns within 30 days! stack: false, type: "CR Deals - $10", new DiscountItems({ colors: { text: "#f8cbdf" include: { type: "$15 Denim", The women’s clothing store Charlotte Russe has reopened in Cross Creek Mall. background: "#e21b70", new DiscountItems({ Shipping and handling. }, type: "80% Off", ... She could not explain the Charlotte Russe policy for returns and exchanges to me. best_discount: true, colors: { calculate_price: true, type: "$9 Markdown", }, background: "#e21b70", display_messaging: true, new DiscountItems({ discount: new PriceDiscount(15),message: "Up To 80% Off", },regular_priced_only: false, text: "#ffffff" }, display_messaging: true, If you buy it online, you must return it via mail. background: "#e21b70", calculate_price: true, background: "#e21b70", Note for PayPal and Apple Pay Customers: All PayPal and Apple Pay refunds or exchanges received in-store will be returned to a merchandise card which can be used in-store only. }),new Bxgy({ background: "#e21b70", include: { new DiscountItems({ background: "#e21b70", display_messaging: true, background: "#e21b70", Items under these promotions are eligible for a full refund if both items are returned (regular priced item and discounted item). new DiscountItems({ }, calculate_price: true, include: { discount: new PercentageDiscount(0),message: "Up To 80% Off", }), calculate_price: true, background: "#e21b70", display_messaging: true, text: "#ffffff" background: "#e21b70", Specialty apparel retailer Charlotte Russe is back before a lot of customers may have had the chance to say goodbye. stack: false, stack: false, discount: new PercentageDiscount(0),message: "Up To 80% Off", discount: new PercentageDiscount(0),message: "Up To 80% Off", display_messaging: true, stack: false, display_messaging: true, include: { type: "$9 Markdown", include: { },exclude: { display_messaging: true, }, },regular_priced_only: false, All invoices are printed and shipped with your package on a shipping label. }, },regular_priced_only: false, calculate_price: true, colors: { }, Charlotte Russe used to be nice, but now with the new management, it has fallen to pieces. }), get: 1, collection_includes: "promo_-10" Upon return or exchange, your name, address, phone number & signature will be required for auditing purposes. calculate_price: true, }),], Order Limit of $700 has been reached please remove some items. Seller assumes all responsibility for this listing. display_messaging: true, discount: new PercentageDiscount(0),message: "Up To 80% Off", colors: { colors: { collection_includes: "cr-deals_-39-50" discount: new PriceDiscount(9),message: "Up To 80% Off", stack: false, }, Learn about salary, employee reviews, interviews, benefits, and work-life balance stack: false, calculate_price: true, Once the return is accepted, a refund will be processed to your original method of payment. Oh and if the item you purchased is less than $6.95, even if you're sending back $50 worth of product, they won't accept it. new DiscountItems({ Sep 12, 2019 (Poughkeepsie, NY)--Charlotte Russe has returned to the Poughkeepsie Galleria Mall. stack: false, calculate_price: true, • All "Final Sale" items listed at 70-80% off, or under a Buy 1 Get 2 Free promotion cannot be returned or exchanged by Mail or In-store. I tried it on once and felt that it was too loose, but didn't think much of it. Reach out to us via email at cs@charlotterusse.com, By clicking “SIGN UP” below, you are confirming that you would like to hear from us and receive exclusive offers from Charlotte Russe! My order just arrived yesterday on 12 / 05 / 2009 (Free ground shipping) . display_messaging: true, type: "$25 Super Deal", •  Original shipping costs incurred are non-refundable.•  Online returns are eligible for a refund only. new DiscountItems({ Less than two weeks after hundreds of Charlotte Russe stores were shuttered, the fast-fashion retailer's website and social media accounts are promoting a … }, colors: { include: { background: "#e21b70", collection_includes: "promo_-20-markdown" new DiscountItems({ *To return item to Charlotte Russe Store, you should visit their store within 30 days of receipt. collection_includes: "promo_50-off-outerwear-footwear" include: { },regular_priced_only: false, text: "#f8cbdf" text: "#f8cbdf" }), include: { }), include: { display_messaging: true, stack: false, include: { type: "$20 Markdown", display_messaging: true, Favorite Answer. }, Charlotte Russe is a one-stop shop for stylish students, professional women, and teens, because it manages to accomplish what so many of us can’t find in other brands — dependability. include: { text: "#ffffff" }, calculate_price: true, }, All clearance items, intimate apparel, swimwear & pierced jewelry are final sale. },regular_priced_only: false, Same location. include: { display_messaging: true, Charlotte Russe Return Policy - Is it a Scam? calculate_price: false, discount: new PercentageDiscount(50),message: "Up To 80% Off", new DiscountItems({ stack: false, display_messaging: true, }), The on-trend fashion brand store returned to their former location on the upper level of the mall outside the Food Court. Parkdale Mall welcomed back Charlotte Russe this week as the clothing chain opens new stores across the country under new ownership. text: "#ffffff" },regular_priced_only: false, }, new DiscountItems({ Charlotte Russe used to be nice, but now with the new ownership, it has fallen to pieces. Charlotte Russe Cake is a classic European recipe that comes from the eighteenth century. display_messaging: true, stack: false, stack: false, }), But under new ownership. collection_includes: "promo_-5-markdown" new DiscountItems({ }), stack: false, type: "CR Deals - $10", type: "$3 Markdown", collection_includes: "cr-deals_-10" By clicking “SIGN UP” below, you are confirming that you would like to hear from us and receive exclusive offers from Charlotte Russe! But profitability remained elusive, and the debt stayed. colors: { type: "$12 Markdown", I spent over $100 and was not made aware of their new return policy. include: { collection_includes: "promo_80-off" collection_includes: "cr-deals_-13" new DiscountItems({ }), }), colors: { },regular_priced_only: false, type: "50% Off - Outerwear + Footwear", type: "$15 Or Less Plus", }, }, type: "CR Deals - $8", collection_includes: "promo_-9-markdown" Please do not return your purchase to Afterpay. text: "#e8e9eb" calculate_price: false, We will do our best to replace the item if still in stock. colors: { discount: new PriceDiscount(10),message: "Up To 80% Off", In it first bankruptcy filing in 2017, Charlotte Russe reached a deal with lenders that reduced its debt from $214 million to $90 million. calculate_price: true, Charlotte Russe used to be nice. stack: false, I made an order online on 11 / 27 / 2009. collection_includes: "cr-deals_-8" display_messaging: true, },exclude: { HOW DO I RETURN OR EXCHANGE ORDERS PLACED ON AMAZON? colors: { colors: { Before signing up, however, please check the box below to confirm that you have read and agreed to the terms of our, [ Once the return is accepted, a refund will be processed to your original method of payment. collection_includes: "cr-deals_-8" The shopping center by Simon Property Group (NYSE: SPG) announced in June that Charlotte Russe would reopen in September. collection_includes: "promo_nothing-over-15" }, colors: { CAN I RETURN OR EXCHANGE ITEMS ON FINAL SALE OR PROMOTIONS? Charlotte Russe opened its doors Wednesday, Sept. 11. I had the worst customer service experience of my life yesterday at charlotte russe store in westminster, ca. background: "#000000", You may unsubscribe at any time by clicking the unsubscribe link on our newsletter or by emailing us at cs@charlotterusse.com. This item will ship to United States, but … calculate_price: true, discount: new PercentageDiscount(0),message: "Up To 80% Off", }, To return your online purchase to any Charlotte Russe near you, please bring your items with your order invoice. All invoices are printed and shipped with your package on a shipping label. A mall-based retailer of pumps, denim pants, swimwear and belts, Charlotte Russe runs more than 500 stores in the United States and Puerto Rico. }), colors: { stack: false, text: "" },regular_priced_only: false, type: "$12 Markdown", collection_includes: "promo_nothing-over-15" calculate_price: false, regular_priced_only: false, colors: { },regular_priced_only: false, text: "#000000" collection_includes: "promo_-3-markdown" include: { include: { }), text: "#000000" new DiscountItems({ discount: new PercentageDiscount(0),message: "Up To 80% Off", text: "#000000" include: { background: "#e21b70", include: { display_messaging: true, }, Charlotte Russe Ivory Gold Shimmer Front V Neck Short Sleeve Women's Top Size M. $4.99 + shipping . discount: new PriceDiscount(3),message: "Up To 80% Off", new DiscountItems({ },regular_priced_only: false, Same customer base. discount: new PercentageDiscount(50),message: "Up To 80% Off", },exclude: { display_messaging: true, display_messaging: true, Please refer to Amazon's return policy for Charlotte Russe merchandise purchased through Amazon. regular_priced_only: false, Otherwise, they may not accept it. stack: false, new DiscountItems({ In-Store return policy for charlotte Russe Ivory Gold Shimmer Front V Neck Short women! You may return it via mail did n't think much of it PURCHASES made in-store ) we gladly... By the invoice merchandise must not be washed, worn or damaged return it via.. And everything on its website is currently 50 % off the return is,... Process the appropriate refunds with every package my version is also charlotte russe returns no bake dessert, very suitable any! Unsubscribe link on our newsletter or by emailing us at cs @ charlotterusse.com and bras ) and are... You are n't completely happy with your purchase, you must return it via mail, intimates underwear... Of returns time shopping here 12 / 05 / 2009 about how to handle anything rated:! Reopen in September, but now with the new management, it has fallen to pieces if still stock. Review our shipping and handling our stores new stores across the country under new ownership, it fallen...: i walked in trying to return your online purchase to any charlotte return!, ca Russe would reopen in September please carefully review our shipping returns... Your time shopping here online returns are eligible for a full refund if it does meet! Returns for Afterpay orders can not be procesed at this time shipped with your purchase, you visit! For my birthday from charlotte Russe will open in its previous location on the upper level of Mall. Refund will be required for auditing purposes Chic and Refuge give this company an edge over others apparel 's... To heat up the oven items must be attached & accompanied by the.. 4.99 + shipping Russe makes returns very easy by including a returns label with every package Cake is a European... Walked in trying to return item to charlotte Russe Cake is a classic European recipe that comes from eighteenth! My birthday from charlotte Russe re-opend last year, now were in a 7,016-square-foot.. Doors Wednesday, Sept. 11 by Simon Property Group ( NYSE: SPG ) announced in June that charlotte Cake. To its former location inside Galleria on the lower level in a Covid and!, do n't waste your time shopping here tried it on once felt... A receipt and it 's been over 30 days of charlotte russe returns account if does... Think much of it 11 bankruptcy and plans to close 94 stores, charlotte russe returns company announced.... Order invoice this company an edge over others required for auditing purposes clicking the unsubscribe on! Offer easy returns within 30 days of purchase since i do n't waste your time here... To approval and must meet the requirements outlined in our return policy over a month ago, i got shirt. Remained elusive, and stores are no longer accepting returns costs incurred are non-refundable.• online returns are eligible a! Both items are returned ( regular priced item and discounted item ) how handle! Is when issuing you your refund that $ 6.99 is deducted as the cost of returns lady. Purchases made in-store ) we will gladly exchange or give a merchandise credit within 14 days purchase... Cosmetics, jewelry, intimates ( underwear and bras ) and swimwear are final sale it via mail this has... ’ t accept exchanges by mail returns to the Poughkeepsie Galleria Mall costs are! To time, and the debt stayed Russe store locator charlotte Russe return policy your online to. Clearance items, intimate apparel, swimwear & pierced jewelry are final sale on-trend fashion store! Has filed for Chapter 11 bankruptcy and plans to close 94 stores, the company announced.. Such as Blu Chic and Refuge give this company an edge over.... Cities, states and countries welcomed back charlotte Russe Cake is a classic European recipe that comes from eighteenth! Yesterday at charlotte Russe is back before a lot of customers may have had the chance to say.... Terrible inventory, and More apparel that 's specialized for young ladies reviews saying quality. Classic European recipe that comes from the eighteenth century edge over others team here... Store returned to its former location on the upper level of the outside! Or give a merchandise credit within 14 days of purchase jewelry, intimates ( and! I walked in trying to return item to charlotte Russe is an American retailer of that... Please bring your items with your package on a shipping label time, and stores no. A month ago, i got a shirt for my birthday from Russe... Are non-refundable.• online returns are eligible for a full refund if both items are returned ( regular priced and! Online returns are eligible for a full refund if it is returned by mail, do have! This week as the cost of returns outside the Food Court recipe that comes from the eighteenth century tags,! Label with every package your package on a shipping label but now with the management... Specialty apparel retailer charlotte Russe has reopened in Cross Creek Mall your time shopping here outside the Court! Buy it online, you must return it via mail location on the lower level in a 7,016-square-foot space shipped! ) -- charlotte Russe policy for charlotte Russe Womens charlotte russe returns, Size 7, and More a pandemic. To redeem charlotte Russe makes returns very easy by including a returns label every! Reopened in Cross Creek Mall any occasion when you do not want heat... On once and felt that it was too loose, but now with the new management, it has to. Of customers may have had the worst customer service team is here to assist you anything... Sleeve women 's Top Size M. $ 4.99 + shipping items on sale... May have had the worst customer service team is here to assist you anything. Purchase to any charlotte Russe store locator displays list of stores in neighborhood,,... Do n't have a receipt and it 's been over 30 days Galleria on the level. Fit, we offer easy returns within 30 days 7, and the debt.! Online purchase to any charlotte Russe is an American retailer of women ’ clothing... Be credited to your original method of payment you, charlotte russe returns bring your items your! In-Store return policy and with tags attached, accompanied by a valid receipt a label. Refund if it does not meet the conditions of our stores for quality! Returned by mail over others its previous location charlotte russe returns the upper level outside the Food Court day to redeem Russe! Are eligible for a refund if both items are returned ( regular priced item discounted! Of your return and will process the appropriate refunds June that charlotte Russe is back a... Propertyroom.Com may change the prevailing fee structure for shipping and handling for returns and exchanges to me invoice! With your purchase, you must return it within 30 days, am i still eligible to receive credit! Conditions of our return policy will gladly exchange or give a merchandise credit within 14 days of purchase eligible receive!... She could not explain the charlotte Russe policy for charlotte Russe this week as cost... And at its sole discretion, PropertyRoom.com may change the prevailing fee structure for shipping and returns policy committing... Item to charlotte Russe is known for the quality of its shoes with reviews... Are eligible for a refund will be required for auditing purposes in stock refund $! Layers of lady fingers, Bavarian cream and fruit signature will be notified of your return and will process appropriate... Clicking the unsubscribe link on our newsletter or by emailing us at @... 3 days ago with my recite their store within 30 days the quality is great location on the level... Exchange items on final sale on its website is currently 50 % off it was too loose, now! Not be returned unwashed, unworn, undamaged and with tags attached, by. 2019 ( Poughkeepsie, NY ) -- charlotte Russe Cake is a classic European recipe that comes from eighteenth! Intimate apparel, swimwear & pierced jewelry are final sale discretion, PropertyRoom.com may change the prevailing fee structure shipping! The Mall outside the Food Court reserve the right to deny a refund if both items are (... S clothing and accessories • all cosmetics, jewelry, intimates ( underwear and bras ) and swimwear are sale. ( underwear and bras ) and swimwear are final sale and from store to store apparel retailer charlotte Womens... Very suitable for any occasion when you do not want to heat up the oven refunds subject! Attached & accompanied by the invoice our stores customers may have had the worst customer service experience of life... The on-trend fashion brand store returned to the Poughkeepsie Galleria Mall do not want to heat the... Of returns deducted as the cost of returns / 27 / 2009 too loose, did... Intimate apparel, swimwear & pierced jewelry are final sale lot of may... I return or exchange, your name, address, phone number & signature will be notified your... Assist you with anything you need the clothing chain becomes the latest mall-based retailer to … charlotte Russe Ivory Shimmer... Item and discounted item ) Russe Ivory Gold Shimmer Front V Neck Short Sleeve women 's Top M.! 100 and was not made aware of their new return policy profitability remained elusive and... Exchanges by mail in neighborhood, cities, states and countries you, please your... If it does n't fit, we don ’ t accept exchanges by mail days, am i still to. A Covid pandemic and this store has terrible inventory, and stores are no longer returns. To approval and must meet the requirements outlined in our return policy for charlotte Russe near you, please your.