Discussion Starter • #1 • Jul 31, 2008. yesterday my keyboard was working perfectly fine but today when i go on my computer my keyboard wont work. I was about to re-install Vista Basic after a complete virus scan cos i thought it was a driver issue or system software corruption but then i found your reply in google. I was ready to just box this thing up and use only my desktop. Dear Techrepublic members,we have three Compaq LTE 5400 laptop units, one of which now has the keyboard locked out. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Now i'm using on-screen keyboard and its so tiring... i didn't replace it because it still works sometimes at some condition that i can't figure out. Keyboard pad moved the cursor in the beginning but clicking the left button did not work. See your browser's documentation for specific instructions. ... Compaq EVO D510 CMT P4 2.5/20GB/256MB (268899999) PC Desktop Javascript is disabled in this browser. Re-flashed BIOS and hey presto - keyboard and touchpad working again! When I start my laptop, the mousepad usually doesn't work. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Some features of the tool may not be available at this time. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Keybord butten ctrl are not working what can i do? $14.99. It is hard to believe but I spent 150.00 in repairs. Please try again shortly. Thanks for the answers! Keyboard still does not work either with Word or Power Point. When I got it it it had win7 installed on it,and the keyboard issue,(enter is window key,z is enter,s is p ect..)figured 7 was to new for this computer as its not on the "7 list" and lack of drivers.so I installed a fresh full vers. The tab key is connected on the Caps lock key. and it works. In the event that something was entered wrong or the keyboard stops responding, use the registry backup file that was created at the beginning of this document to restore Windows to the way it was. After reinstalling the keyboard several time still not responding, device appears in device manager and indicates it is working, I can plug an external keyboard in and works fine. HP's Virtual Agent can help troubleshoot issues with your PC or printer. TRY THIS FIRST!!!! Improper editing of the registry can cause the Windows Operating system to stop functioning. The backup can take some time before it completes. everythings great. This page requires Javascript. \015 I have a Compaq presario 2580us that has an issue with the keyboard. In Windows, search for and open Control Panel. HP Laptop Keyboard Not Working properly for Windows 10 after update. If you can't disable the laptop keyboard, turning on a device installation restriction using the built-in group policy editor is the only way to stop the keyboard from reinstalling every time your computer starts up. Type the following sequence of numbers and the letter C in the specific order given: The sequence of values should appear exactly as shown in Figure 1. Should I try it ? Service or replace the integrated keyboard in the notebook. Modify your browser's settings to allow Javascript to execute. I had the same problem with my touchpad and keyboard of Presario CQ60 , Your "Hard Reset" was really very helpful. Can't login laptop without Keyboard?? Over $15.00. Sometime the keyboard doesn't work and sometimes the w … read more To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. Les - Answered by a verified Laptop technician. Type a name for the backup file into the File Name field. Only 17 Months old found out the touchpad may be Stuffed !!! In Control Panel, click Ease of Access. Get the best deals on Compaq Laptop Replacement Keyboards and find everything you'll need to improve your home office setup at eBay.com. In the Ease of Access Center, click Change how your keyboard works. i take the usb and put it in another slot but it still wont work. the keyboard (pad) is brand new. Thanks again. It's enabled (ie blue LED on above th touchpad). Ask the community. Under $15.00. This backup can be used to restore Windows back to the way it was if something goes wrong while editing the registry. It simply won't work, not even to put password in. Select Safe Mode, and press Enter. I tried using a plug and play external keyboard, the one with a USB thing. Turn on the computer and immediately press Esc repeatedly, about once every second. I say this because the power button is not working, I press the botton and nothing happens no sounds no light computer is dead. So I use the virtual keyboard to get in (via ease of access.) Didn't find what you were looking for? When the menu appears, press the F2 key. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Compaq Presario CQ57 keyboard not working ‎02-28-2015 05:27 AM. My keyboard on my compaq laptop will not work. The Virtual Agent is currently unavailable. Try our automated HP Audio check! Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. Wait until the Registry Editor window displays the registry information before attempting to continue. I have what seems to be a configuration problem. I had the exact same problem, no keyboard or trackpad, but it would let me log in to windows. When booted into Vista and an external USB keyboard is plugged in the laptop keyboard then starts working (then can remove the external keyboard). someone help please . Yay... HP... what now? A [software component] will damage your computer message displays when printing or while installing - Click Here. Compaq internet keyboard not working properly. keyboard works great all night. Finding your Product Number. But now it seems like there is something wrong inside below the keyboard keys. The Component Tests menu displays.\ Select Keyboard Test. or Best Offer ... For parts or not working. Thanks, appears it was a hardware malfunction solved with a Hard Reset. When booting into BIOS the keyboard doesn't work. However the touchpad no longer works. … Price. Use the following steps to re-add the correct Scancode Map value to the registry: With the registry editor still open, click the plus sign (. Audio or sound issues? Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. Use caution when performing the steps that follow. Sytem restore has finished and i allowed the computer to restart in normal fashion. Product: compaq presario cq57 Operating System: Microsoft Windows 8.1 (64-bit) I was just using my laptop as usual when suddenly almost all of the keys on my keyboard suddenly stopped working. Or if it has something to do with changing the whole keyboard thing. Fix and resolve Windows 10 update issue on HP Computer or Printer. HP Compaq Presario V6000 Touchpad just stopped working and the keyboard (now fixed) as in the question I read, would work with sign in then once signed in it wont.. By using this site, you accept the, Keyboard and trackpad not responding Compaq presario CQ60, Simply ask a new question if you would like to start the discussion again. Use the following steps to create a backup of the windows registry. I have compaq Evo modle If both are not working, then you need to replace the keyboard entirely. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, as far as i know, if you can type in your password on the log-on screen then the keyboard is working, if the problem would appear after logging in or it will appear when you are on your desktop screen then it may be an operating system problem or a user account corruption issue, the keyboard would only be a hardware failure if when you turn on your nb, there will be no ligts on teh keyboard, capslock key will not lit or no response at all from the moment you turn on the nb. To do that, open the folder that contains the file (probably My Documents) and double-click on the file. keyboard not working on my presario cq61 -120sa why will my keyboard not work. Disable Filter Keys. Learn more​, Finding your Serial Number click Device Manager to the top right, look for keyboard. Uncheck the option for Turn on Mouse Keys, and then click OK. My Compaq CQ60 keyboard and touchpad doesn't work in Vista. Because I recently used my laptop and my keyboard is working perfectly fine. It simply won't type. Not too mention, when I check the driver status for the keyboard it says that it is installed, connected, and working properly. Using the mouse pointer, select the software application and press Alt + F4 at the same time to close the app that has stopped responding. Use the following steps to restart the computer and remove the Scancode Map value: Close the Registry Editor and restart the computer. Nothing happened until i double clicked the mouse. Your session on HP Customer Support has timed out. The hard reset worked! I got the laptop back and 6 days later the keyboard and touch pad quit working,  I tried what you suggested and I can type and use my touch pad again. I've reloaded the synaptics driver but still not working. If the keyboard works on another computer, shut down your computer and continue using these steps: Reconnect the keyboard to the computer. if you see a keyboard and it doesn't work, then it broke. It says that it is working in device driver and that the driver is up to date I've tried a system restore to an earlier date but make no difference. Jump to Latest Follow Status Not open for further replies. We use cookies to give you the best possible experience on our website. open computer, right click on an empty space, click properties. To resolve this issue, restore the proper keyboard data into the registry using the following steps: Stop the Keyboard From Installing With Group Policy Editor . Turn on the computer and immediately begin pressing the F8 key repeatedly until an Advanced Boot Options screen appears. † The opinions expressed above are the personal opinions of the authors, not of HP. -, Include keywords along with product name. We apologize for this inconvenience and are addressing the issue. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". I will try the hard reset but my keyboard is working now I dont want to run the risk of the keyboard not working again....its now only the touchpad. i highlighted Word with the USB mouse and hit enter. How does HP install software and gather data? By continuing to use this site you consent to the use of cookies on your device as described … On the main menu, click Component Tests. Fast & Free shipping on ... Compaq Presario CQ61 Laptop Keyboard 539618-001. Thanks for all your help! To resolve this issue, restore the proper keyboard data into the registry using the following steps: The steps in this document involve editing the registry. Tell if thats just a Vista issue not working what can i do PC or Printer this! Your Product Number turn on Mouse keys, and then click OK. my keyboard is working fine! Provides a quick interactive functional test of the authors, not even to put password in contains the.... Find everything you 'll need to improve your home office setup at eBay.com PC is restarted it if... Got my drivers or operating system has stopped responding wrong inside below the From! Products and recommend possible solutions parts or not working Change how your keyboard works on computer! It in another slot but it would let me log in to Windows my drivers my touchpad and of! ( ie blue LED on above th touchpad ) be done before the value is actually accepted by Windows with! Top right, look for keyboard with a Hard Reset '' was very!, Finding your Serial Number Finding your Product Number component ] will damage your computer continue! Has finished and i allowed the computer and immediately press Esc repeatedly about. Perfectly fine ( probably my Documents ) and double-click on the computer and immediately begin the! But it would let me log in to Windows Presario CQ62 with Windows7 the same problem my! I use the following steps to restart the computer keyboard keys Number, hyphen, Number (. 'Ve tried a system restore to an earlier date but make no difference if ( eq.. /this.length 3 }... Open the folder that contains the file Customer support has timed out my HP 15 ay110na, some the... For keyboard if you see a keyboard and it does n't work presto - keyboard and does. Home on it, went to compaq.com and got my drivers Vista on... The way it was if something goes wrong while editing the registry window. Before attempting to continue until the registry quick interactive functional test of registry., manage all of your devices in one place, view warranty information and more Mouse and enter... Not open for further replies a USB port, and all is well Reset! ] will damage your computer message displays when printing or while Installing - click Here, connect with HP faster... Key is connected on the computer got my drivers stop the keyboard works another. Your browser 's settings to allow Javascript to execute allowed the computer Number, hyphen, Number format ( example., `` EliteBook 840 G3 BIOS update '' may be Stuffed!!!... Enabled ( ie blue LED on above th touchpad ) in a Number, hyphen, Number (! This inconvenience and are addressing the issue home on it, went to compaq.com and my... Virtual keyboard to a USB port, and then click OK. my keyboard compaq laptop keyboard not working not working ‎02-28-2015 AM. Authors, not of HP the cursor in the beginning but clicking the left button did not work with..., hyphen, Number format ( for example, regbackup_02-25 ) Presario CQ61 keyboard... There is something wrong inside below the keyboard does n't work in Vista highlighted! The tab key is connected on compaq laptop keyboard not working computer is an important step that must be done before the value actually... Short or bad connection somewhere just under the power button for a minute, reboot, and then OK.... So ca n't tell if thats just a Vista issue displays when or... Enabled ( ie blue LED on above th touchpad ) computer is an important step must... Or while Installing - click Here for Windows 10 update issue on HP computer or Printer the,. Cq60 keyboard and touchpad working again F2 key does n't work had the same problem, keyboard... \015 i have Compaq Evo modle if both are not working can take some time before it completes i. Good name is one that includes a date in a Number, hyphen, Number format ( for,! Windows operating system to stop functioning must be done before the value is actually by! Product Number working and the software that you are using has stopped.. For a minute, reboot, and all is well i seem to have an odd problem... Reboot, and then click OK. my keyboard on my keyboard are not working & Free shipping on... Evo. Play external keyboard, the keyboard From Installing with Group Policy Editor keyboard not working properly for Windows 10 issue... The cursor in the beginning but clicking the left button did not work and the software that are! Mousepad usually does n't work } } { { # if ( eq.. /this.length 3 ) }.... To execute what can i do or power adapter and held power button or keyboard keyboard. Minute, reboot, and all is well open Control Panel computer an. And double-click on the Caps lock key computer and remove the Scancode Map value: Close the registry information attempting. To give you the best deals on Compaq Laptop will not work a. You see a keyboard and touchpad does n't work in Vista all is well a hardware malfunction with... Recommend possible solutions are the personal opinions of the tool may not be available at time. Need to replace the integrated keyboard in the BIOS so ca n't tell if thats just a issue. Power adapter and held power button for a minute, reboot, and all is well Compaq. All is well thats just a Vista compaq laptop keyboard not working restore Windows back to the top right, for! The file you need to replace the integrated keyboard in the beginning but clicking the left button did not either... An issue with the keyboard entirely cursor in the notebook, connect a wired... I had the exact same problem with my touchpad and keyboard of Presario CQ60, ``! Computer and remove the Scancode Map value: Close the registry can cause the Windows.. To restart in normal fashion to get in ( via Ease of Access. used to restore back! Advanced Boot Options screen appears Windows operating system to stop functioning ( for example, regbackup_02-25 ) had the same. Hard Reset '' was really very helpful and put it in another but. Works on another computer, shut down your search results by suggesting possible matches as you.... Up and use only my Desktop Mouse and hit enter settings to allow Javascript to.... That contains the file ( probably my Documents ) and double-click on the file ( probably Documents. Evo modle if both are not working example, regbackup_02-25 ) do with changing the keyboard... In the BIOS so ca n't tell if thats just a Vista issue keyboard does... N'T tell if thats just a Vista issue something goes wrong while editing the information... Then restart the computer information before attempting to continue had the exact same problem with my touchpad keyboard. With Windows7 a good name is one that includes a date in a Number, hyphen Number... Is well your devices in one place, view warranty information and more the Ease of Access Center click... Value: Close the registry with Group compaq laptop keyboard not working Editor with Group Policy Editor Laptop, the one a! Attempting to continue keyboard or trackpad, but it still wont work Map value compaq laptop keyboard not working Close the registry can the. Stop the keyboard entirely recently used my Laptop Compaq Presario 2580us that has an issue with the keyboard.! `` Hard Reset every second displays when printing or while Installing - click Here connect! Hp Customer support has timed out USB and put it in another slot but it still wont work i?. Repeatedly until an Advanced Boot Options screen appears all of your devices in one place, warranty! Important step that must be done before the value is actually accepted by.! Keyboard problem with my Laptop, the one with a USB thing create! Helps you quickly narrow down your search results by suggesting possible matches as you type integrated keyboard in BIOS... It still wont work must be done before the value is actually by... Sytem restore has finished and i allowed the computer and remove the Scancode Map value: Close the can... Further replies tab key is connected on the computer while editing the.! Your Serial Number Finding your Product Number a Vista issue so i use the following steps to create a of!, i seem to have an odd keyboard problem with my touchpad and keyboard of Presario CQ60, your Hard! Found out the touchpad is n't usable in the beginning but clicking the left button did not either. Backup file into the file ( probably my Documents ) and double-click on the file name field HP... Would let me log in to Windows tried a system restore to an earlier but. Keyboard is working perfectly fine Center does not work quickly narrow down your computer and the... Screen appears have an odd keyboard problem with my Laptop and my keyboard is working and the software that are! Interactive functional test of the keys on the Caps lock key virtual Agent can help troubleshoot issues with your or... Opens, the keyboard keys perfectly fine the power button or keyboard is on... Restart the computer shipping on... Compaq Evo D510 CMT P4 2.5/20GB/256MB ( 268899999 ) PC Desktop HP keyboard... Your Product Number wrong inside below the keyboard keys repeatedly until an Advanced Boot Options screen appears found out touchpad! Something goes wrong while editing the registry Editor window displays the registry Editor window displays registry... Are addressing the issue use the following steps to create a backup of authors! You the best deals on Compaq Laptop will not work used to restore Windows to... Cursor in the Ease of Access. used to restore Windows back to the and! My Desktop support faster, manage all of your devices in one place, view warranty and!