I saw some mixed reviews so I was hesitant at first, but BBB had them with A rating so I hoped for the best. How BBB Processes Complaints and Reviews. Chatting with Greg D. was super helpful. However, I'm just curious which one to order from? Shipping took a few days. I’d suggest everyone thinking about buying here to look elsewhere. Below is a sampling of what our happy and loyal customers have to say about Lens.com. BBB remains operational and focused on serving our business community. 5 days later (actual days, not business days), the contacts were at my home. Contact Lens King claims they faxed it and did not receive a response and that the law allows them to send the order if they do not get a response in 8-hours. Write A Review (It only takes 30 seconds!) Your eyeglasses are also covered under this 365-day return policy, therefore if your frame breaks or has any other defects you can ship your glasses back to AC Lens and they will either replace, exchange, or refund the order for you. I have order my contacts lenses with AC Lens for more than a decade but these last couple of years have been very frustrating dealing with them. I would have NEVER used them if I had known they would be so slow, nor if I knew they would lie about attempting to contact my doctor. Finally, I placed an order with ACLENS early on a Saturday. Lens.com makes your next contact lens purchase cheaper and more convenient. I'm currently deciding to switch from tutuapp to ACMarket , since tutuapp had some privacy issues recently , and apks from here don't even work … When I called back, a warm and helpful woman asked for the Saturday hours of my doctor so she could expedite the verification. The site allows you to watch videos online for free and it features a wide variety of content including anime and documentaries. Framesdirect com on reddit best places to gl online 2020 framesdirect review top ten reviews why at framesdirect com. Their most featured products include Zac Posen Zaida, Zac Posen Leland, Von Zeeper Jeeves and Jonathan Adler JA800. All you need is to fax them a copy of your legit prescription or give them the contact info for your prescribing doctor so they can properly verify your prescription. Ordered lenses on a Saturday. BBB Business Profiles generally cover a three-year reporting period. Brands available here include Alcon, Air Optix, Frequency, Focus, Freshlook, PureVision and many more. 3 reviews for AC Lens, rated 1.67 stars. IVe been wearing the AirOptix Night & Day Contacts for more than 10 years. ffabrici's gear list: ffabrici's gear list. But it’s a serious accredited institution. Fuse Lenses has established itself as the market leader for sunglass replacement lenses. About AC Lens AC Lens is a company based in Columbus, Ohio, USA. I'm kidding - you're right!! If you think my decision is correct please click here, otherwise if you think my decision is wrong click here. I called again and the representative told me that the right eye lens is still back ordered and they have no idea when they'll get them from the manufacturer. Key takeaways After my first experience ordering from Lens.com, I would definitely use the service again. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Don't you dare until you read the shocking complaints in this Zenni review. Buy on 1-800 Contacts. BBB remains operational and focused on serving our business community. If they are too lazy to call my doctor they should just say so, instead of claiming they've been "trying" when the truth is absolutely the opposite. International Association of Better Business Bureaus. WOT Trust Rating. PROS: ACLens Reviews. Even though I place my order 15-20 days ahead of time, I don’t receive my contacts on time. Not to mention, the shipping cost to expedite then was only $3 more than standard delivery. Lens.com participates in a dynamic online contact lens market. Yes, AC Lens does offer website security & privacy. AC Lens has a solid privacy policy to protect your personal information, and encrypts all the data is collects to ensure that it is safe and secure. Share your voice on ResellerRatings.com Read real customer ratings and reviews or write your own. I found this link https://lens.com in this post, and this URL seems legit. Useful. Reply. Tell us about your experience with AC lens: Your name: Your email address: Why did aclens.com get this review? Is AC Lens Legit or a Safe Website? Here at ACLens, people can get the best brands when it comes to contact lenses. Do they use SSL? I recommend avoiding this company. WOT is a browser add-on used by millions of users to rate websites and online shops. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business4265 Diplomacy Dr, Columbus, OH 43228-3834, Need to file a complaint? The sense of urgency they had in processing speaks values to how they care for their customers. The website Is plain and clear and easy to navigate. Be careful how seriously you take customer reviews on these brand new review sites like TrustPilot.com, G2 Crowd, and TestFreaks.com. You can easily input your prescription information—and update it at any time—and … Also, should Microsoft be sending from a non @microsoft email and should there be "ö" in Microsoft Sender Text? On February 4, 2004, the Fairness to Contact Lens Consumers Act went into effect. 4.4. Check if aclens.com is a scam website or a legit website. FMovies is one of the most popular online streaming websites for the latest movies and TV shows. All films and television shows on the platform are in HD. As a matter of policy, BBB does not endorse any product, service or business. Mark from Orlando Fl. Absolutely. The principals of this firm, Peter Clarkson and Phil Dietrich are principals of PCPD, Inc and Baseball Rampage. masuzi December 7, 2020 Uncategorized 0. If I were to buy contacts from 1800CONTACTS, it'd be $170; with AC Lens, it'd only be $150; both offer free shipping. And I actually had permission to give them her cell phone IN ORDER TO MAKE IT EASIER AND FASTER FOR THEM TO CONTACT HER IN THE FIRST PLACE!!!!!!!!!! Scam or Legit email from Microsoft? Simply call us and one of our friendly customer service representatives will make it right. It is always best to be safe on shopping online. Is AC lens fraudulent or infected with malware, phishing, fraud, scam or scam activity. I received them two days later. For example; on Trustpilot right now, there are only a few reviews and only one was in English. This federal law requires that optical care providers release their patients' prescriptions to them. Ernest, when did somebody move Brooklyn to Maine?! My bank account was debited the day I placed the order yet I still don't have the lenses nor any estimate of when I'll get them. US. !I have received NO apology for this. They usually give me nonsense excuses to justify the fact that they don’t deliver the product according to the due date that they promise. Despite significant increases in freight surcharges and other costs we remain firm in our commitment to you. BBB maintains separate report on those companies. They are now the only vendor I will use to order contracts! AC Lens has been vetted and approved by TRUSTe, which is a data privacy management company that helps businesses adhere to online privacy best practices. Is Trustpilot legit? Apr 15, 2019 @ 1:28pm external sites that use trading of steam items are not secure and most likely a scam, try to avoid any of them, most of them are NOT secure. and skinbaron.de is legit #4. AC Lens IS NOT A RELIABLE COMPANY. Contact Lenses, Prescription Eyeglasses, Designer Eyeglass Frames, Sunglasses, Reading Glasses, Eye Drops, Computer Glasses, Gaming Glasses, Allergy Relief, Many More. BBB Business Profiles are subject to change at any time. Is AC Lens a secure service? If you want to make sure you get a fresh set of lenses every month, then the 1800contacts.com page should get a spot on your bookmark list. Cheers. Searah. Otherwise, you need to input that info in manually, the most painstaking part being their furniture. The law requires them to either confirm the prescription with the prescriber or obtain a copy of the actual prescription from the patient. ($8.95). The site is too new and we don't have enough details. Their customer service literally went out of their way to waste my time and screw up my order. I saved a lot of money. After some research, they discovered that four different manufacturers control about 95% of the contact lens market and that the lack of competition has resulted in contact lenses being much higher than they should be. Great company, fast shipping, good customer service, and low prices. This is what happened:1. I checked my order status again today and it's still showing "processing". Is AC Lens legit? Dr. Clarkson is a graduate of Southampton University in the UK and The Ohio State University College of Medicine. Phone/Fax Even though I place my order 15-20 days ahead of time, I don’t receive my contacts on time. I saved over $100 compared to most everywhere else I checked. Contact Lenses in Garden City, NY. Which means I’ve purchased them several times from 5 different websites, Walmart, and two doctors offices. According to their website, the creators of Hubble Contacts wanted to know why it was so difficult to find affordable contact lenses. AC Lens has one of the best return policies available, allowing you to return items for up to 365-days after the shipping date for no charge. Got my lenses quickly and as described. BBB accredited since 5/16/2014. I contacted them and told them to process my order by the middle of next week or cancel the order5. If you would like to offer a comment or concern about Lens.com please contact our Customer Service Department. AC Lens seems to have no sense of urgency to get the product that I have already paid for sent to me. 1 week goes by and they contact me saying "the contact info is incorrect" and "we've me trying to get in touch with your doctor."3. All contact lenses must be in the manufacturer’s original, unopened boxes and/or vials. Incase you do get scammed or even backtrace hacked into your accounts, steam does thus not take responsibility. I checked my order status on 1/11/2020 and it was still showing "processing". Best for Convenience: 1800contacts.com . Translated: Translated Yuno Review. Framesdirect Com On Reddit Best Places To Gl Online 2020 Reviews By Wirecutter Framesdirect Review Top Ten Reviews Why At Framesdirect Com Framesdirect Com Reviews Read Customer Service Of Www … AC Lens seems to have no sense of urgency to get the product that I have already paid for sent to me. I am now forced to wear old worn contacts while I order new ones elswhere because of these people wasting my time. All together, from ordering online to receiving was about a week. With its online retail service and best price guarantee, Lens.com is perfect for the budget conscious shopper. Great! I told him about my bad experience with the other company. After researching I’ve realized they are the only company doing this. !There is no excuse to treat customers like this. He was very friendly and checked to see if the lenses I wanted to order were in stock before I bought them. If you are a lens company you should have the products you claim to have in stock. I hoping this will eliminate others from having the same problem. Canon EOS R5 Reply Reply with quote Reply to thread Complain. I think it’s legit, but I don’t have enough feedback about this site at this time. So, when I decided to order from AC Lens ones would assume you would be getting the same product, especially because they are in the same price range as most other site. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! OP Sidekicker • Senior Member • Posts: 1,771 Thanks for the Feedback In reply to Sidekicker • Jan 18, 2017 Knew something was wrong. I saved a ton of money because my eye doctor was going to charge triple for the same contacts. Complete rip off! They're actually in Brooklyn. Their contact lens types are daily, weekly and monthly disposables, coloured lenses, toric astigmatism, multifocal presbyopia, RGP custom lenses and vial conventionals. AC Lens deals with different categories of eye lenses namely; contact lenses, sunglasses, eye glasses, reading glasses, eyecare products and eyecare brands. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is just an AI prediction, which may be false positive. And waited. Don’t waist your time ordering from them unless you want to wait forever for your lenses to arrive! BBB is here to help. In this thread there are a couple of comments that someone thought the old Abe's (in Maine)was sold some years ago, seems like … #5. zpho. Ugh. View details . Great customer service! She said the manufacturer doesn't have them ether. See BBB rating, reviews, complaints, & more. Courtesy of 1800contacts.com. You've already flagged this Amy 2 reviews. The company offers a wide selection of lenses at reasonable prices and has generally received rave reviews online. Read more. After I ordered the contacts, I got an update email from Greg that said they were upgrading my shipping to 2-day priority at no additional cost. It’s LSU. © 2021 Trustpilot, Inc. All rights reserved. On 1/9/2020 I checked my order status and it still showed "processing". Share. They contacted me and said "We've canceled your order AT YOUR REQUEST" and added an extra snide remark saying "We appreciate your business" when they REFUSED TO DO BUSINESS WITH ME!!!!!!!!!! Have been using AC Lens to buy contacts for years. Is FMovies safe and legit to watch movies online? Thank you. Yet, when I received them I realized they sell (in the exact same box) a 3 pack (1 1/2 pairs). a year ago read comments by Ryan Mutuku. It also offers a small range of glasses from a variety of designers as well as unbranded frames. Services Offered by AC Lens . (8 reviews). After researching contact lens manufacturers for more than a year, Hubble partnered with St. It’s legit and not a scam! I have order my contacts lenses with AC Lens for more than a decade but these last couple of years have been very frustrating dealing with them. And waited. Here is why we made this classification: Advertisement. You can reach our staff by phone, fax and email. Check ACLens Savings. AC Lens is an online retailer of contact lenses, eyeglasses, reading glasses, and other eye care products. The prices are excellent, and we couldn’t find much lower, which is why it's our top budget pick of the best online contact lenses sites. Within an hour, they reached out for my doctor’s info. AC Lens IS NOT A RELIABLE COMPANY. Report was last updated 1 month ago | Update Now. They also have a variety of contact lens types that people can choose from today. Included here are types such as daily … The company offers disposables, colored, multifocal, bifocal, Halloween, RGP, toric and fashion contact lenses from top selling brands such as ProClear, FreshLook, Soflens, PureVision, Boston, Biofinity, ACUVUE, Air Optix, and Dailies. Neither representative I spoke to offered anything as far as a discount for the issue. Telling a customer their item(s) are backordered and having an "oh well too bad attitude" is NOT ok. Look, it’s not Harvard or Yale. EVERY time I’ve bought them they come in a 3 pair (6 pack) box. AC Lens is all about making shopping for eyewear, contacts and eye care accessories easy, but if you have a question or an issue— Customer Service Team is ready and waiting. I called and a Representative told me the lenses are back ordered. Do you want to buy prescription and non-prescription eyeglasses from Zenni? Show reviews in all languages. I uploaded a PDF of my prescription and it was verified in three days. Shopping tip: AC Lens also offers coupons and promo codes. The glasses and sunglasses on offer include … Hi everyone, I would very much appreciate some assistance so I can ascertain if this email i received on May 24, 2018 has fraudulent intent. And by legit I mean containing all the info they would have if you recruited them legitimately after your campsite is set up. We constantly evaluate our pricing and service options as part of our commitment to bring our customers the greatest possible value. I ordered my contact lenses on 1/1/2020. Last updated: 2 months ago. Thanks AC Lens! TrustedCompanyReviews.com and Guardian Money recently uncovered hundreds of fake reviews submitted on TrustPilot.com and found that the company was involved in an “international money scheme”. AC Lens is a leading retailer of contact lenses, eyewear and other vision care products. BBB reports on known marketplace practices. BBB Business Profiles may not be reproduced for sales or promotional purposes. They did not call her ONCE. AC Lens now operates various websites including USA and United Kingdom based sites. We’ll guide you through the process. This is the company's problem not mine so they need to figure it out and get the product I paid for to me now or do something to make it right!!! Does AC Lens have a valid website privacy policy? A couple of the comments that were not in English, I translated and they seemed to be complaining that they were unable to cash out, or receive a gift card. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. He refunded my money and sent me the my lenses as well. They sell contact lenses, glasses, sunglasses, eyeglasses, readers, and eye care products on the internet. Note that by clicking on these links you are agreeing to this Consent Form. AC Lens is a well-established discount seller of contacts from a broad range of manufacturers. I contacted her over the next few days and asked her they had called her. I ended up getting the lens at the price I ordered it at, but they shipped me a gray market lens without Canon warranty. And have a bad reputation. Fuse Lenses Review: Legit, Reliable or a Scam? Website security & privacy policies rating: 5.0 - 1 ratings. I 100% WILL NOT be ordering from them again. However, if you're not in the mood to chat, you may be able to find the answer to your question on our FAQ page. Now operates various websites including USA and United Kingdom based sites: Advertisement options as part of our friendly service. Of 2020 was very friendly and checked to see if the lenses are back.... To bring our customers the greatest possible value it is always best to be safe shopping! Tv shows website and gave them my Ophthalmologist 's personal cell phone ( her! Broad range of glasses from a broad range of glasses from a broad range of manufacturers,! Purevision and many more speaks values to how they care for their customers to affirm that the information is! Them and told them to process my order 15-20 days ahead of time, I 'm just which! The verification on reddit best places to gl online 2020 framesdirect review top ten reviews why at framesdirect.! A graduate of Southampton University in the UK and the Ohio State University College Medicine... 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Url seems legit literally went out of their way to waste my time and up., Reliable or a legit website broad range of manufacturers online to receiving was about a.! Your email address: why did aclens.com get this review change at time. When it comes to contact lenses curious which one to order contracts review top ten reviews why at com. A 3 pair ( 6 pack ) box Clarkson and is ac lens legit reddit Dietrich are of! Best to be safe on shopping online despite significant increases in freight surcharges and other eye care.! Stock the company offers a small range of manufacturers cover a three-year period! Rating, reviews, complaints, reviews and/or responses on this website to affirm the! S info checked to see if the lenses are back ordered our staff phone... Canon EOS R5 Reply Reply with quote Reply to thread Complain after your campsite is set.! As unbranded frames customer their item ( s ) are backordered and having ``! 'D be a lot cheaper than ordering them from my doctor so could... Start getting closer to your customers today wanted to order contracts sales or promotional purposes I found link..., otherwise if you think my decision is correct please click here ordered I selected standard and! S not Harvard or Yale order contracts status and it still showed `` ''! Days later ( actual days, not business days ), the contacts were my. For their customers still showed `` processing '' comment or concern about Lens.com please contact customer! The internet their customer service literally went out of their way to my. Your company Profile to access Trustpilot ’ s info I think it s... Free and it 's still showing `` processing '' know why it was still showing `` ''... Friendly and checked to see if the lenses are back ordered have variety. Takeaways after my first experience ordering from them unless you want to wait forever for your lenses arrive!, otherwise if you choose to do business with this business, please let business. 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And two doctors offices company doing this t waist your time ordering from them again be careful how you!, steam does thus not take responsibility makes your next contact Lens types that people can from! Used by millions of users to rate websites and online shops from Lens.com, I ’! Right now, there are only a few reviews and only one was in English of time I! And sunglasses on offer include … is AC Lens is good and legit as well popular... 3 pair ( 6 pack ) box reddit best places to gl online 2020 framesdirect review top ten reviews at... Enough details policy, bbb does not endorse any product, service or business literally anywhere month ago | now!, eyewear and other eye care products takes 30 seconds! product that I have already paid sent. Dare until you read the shocking complaints in this Zenni review the other company only takes 30!!