If your package says delivered and it has not been, we recommend the following: 1) Give it another 1-3 days to see if your package gets to you. The package never left New Jersey. I was sent a rare CD of one of my favorite bands from a friend in CA. I purchased an item ($215) and paid with Goods and Services. Once delivered, we cannot re-ship or refund an order. UPS Says Package Was Delivered But It Wasn’t – Though the case where UPS says package was delivered but it wasn’t there on the recipient front door is somehow rare, but either you the shipper or the recipient, you may a bit anxious about the possibility of the package isn’t reached its destination. I filed a complaint with Amazon as to a package that was never delivered yet the vendors stated that it was delivered. Order number- #633167 My track and trace yells its delivered but its not. I check the mail, nothing. I proceeded then by calling pay pal to have the charges refunded to my account. However, I honestly did not get the package. If your USPS missing package says delivered on the tracking status, but you have not received it, you can do the following: ... You can file for claim of your package if you never received the package from USPS. Then ask for the required representative. Check t g e tracking closer to make sure it wasn't delivered to an office enroute. So i have no idea where my package is atm. When I confirmed it with the post office, they told me what I already knew. 2) Call your local USPS or UPS office to see if they can locate your package with the tracking number provided. FedEx Delivered to the Wrong Address: Let’s Explore the Solutions 1. The GEC dealer I ordered it from did not insure so the package only has the $50 default insurance. I check the tracking and see that it says ‘delivered 1:42PM’. Item was shipped, and tracking says delivered to mailbox at my city and zip code yesterday. But to do so, your mail or package must have the insurance included, then only you will be able to file a claim. Primarily you must contact the FedEx helpline number as soon as possible. I requested that they provide me the tracking number for the package because the package total cost over $360 and yet neither Amazon or their vendor to this day has provided me the tracking number. The tracking number on the carrier website states ‘Package has been delivered’ but the the package wasn’t delivered: Please visit section 3 of our shipping limitations terms and conditions located here. Fortunately, UPS offers UPS tracking where you can track the package and also its status. I didn’t receive my package, but the tracking number on the carrier website states ‘Package has been delivered’ It wasn’t delivered. b/c the package says delivered I have nothing other than my word that the package is missing and I'm not sure if I can even get a replacement from the dealer. 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